Our return policy is quite simple. You may return it within 10 days of delivery for credit to your card or you may choose to have us apply that amount towards another purchase. See below for more details:.
If
the product you have received from WarnServiceParts.com is defective
or damaged, you may return it for full credit towards another
purchase or exchange it for the same item.
If
the product you have received from WarnServiceParts.com is
incorrect due to your ordering error (i.e. you ordered the
incorrect item), or for any other reason besides damage or
defect, the following applies:
1.
You may return the product for a refund. You must pay
shipping, and shipping costs are not refundable. A 20%
restocking fee will be deducted from your refunded amount.
or
2. You
may request to exchange the item for another product. Shipping
and return costs are not refundable. You will be charged
a $5 handling fee for the exchange.
or
3. You may
request a credit. Shipping and return costs are not refundable
and will be deducted from your credit. A $5 handling
fee will be charged.
Returns will not be accepted without a return code and must ship back either UPS or FedEx. You must pay for shipping to return the item to us. Shipping costs are not refundable. To obtain a return code please call 530-221-6063 to explain the reason for the return and we will issue a return code at that time. This code MUST be written on the outside of the package or we will not accept it. Please also include your contact information and the reason for the return inside the package along with the name of the person you spoke with.
After we receive
the product back in a re-sellable and unused condition we will
refund your money less any shipping charges. If the product has
been used we cannot accept it back and it will be returned to
you at your expense.
NOTE: Special order items are NOT returnable nor will we issue a refund. Special order items are part numbers we typically do not keep on hand.
